as random as Ek Do 3

Well, it finally happened. Saw it coming the moment I purchased the phone and declined the insurance option. My Iphone is Igone. Here’s the story.

Last Friday I dropped off my car at the dealership for service, and proceeded to transfer things from out of my car to the loaner vehicle I was to have for the weekend. I checked and double checked to make sure I moved all the important things over into the loaner, such as the car seat, garage door opener, charger, etc…. Got home on Friday evening and discovered that my company Iphone is missing.

I began retracing my steps to earlier in the day, and realized that it must have been in the glove compartment of my vehicle. Immediately contacted the dealership and they were closed for the evening. So first thing Saturday morning, I contact the dealership asking them to look in the vehicle for me. The lady says that she will get back to me shortly.

Since it was the weekend, we had to attend my nephews Birthday party in the valley and we began our 2 hour drive there. On our way there, I received a call from the dealership saying that they have located my phone. I was extremely thankful to the receptionist and told her that I would pick up my phone later in the day when I was getting back from our mini-journey. As 5 o’clock approached, I made it to the dealership and made my way to the reception area. Inquired about my phone, and was told that my phone is now missing. WTF - was my immediate reaction. I asked the receptionist to explain herself, and she said that the phone was put in the drawer and has vanished since (someone had taken my iphone). She said she was extremely sorry for something like this happening and that the manager would get back to me on Monday.

Monday morning rolls around, and I am waiting for the call….but nothing. So, I contact the dealership and speak with the manager in charge. He was unaware of the problem, so I explained exactly what had occurred at his dealership, and as a customer I am not likely to ever purchase anything from them again. He also was very apologetic for the unfortunate incident that occurred and assured me that they would pay all costs associated with the phone. - which they did.

So I go the ATT store to purchase a new Iphone. I mentioned to them that I have lost my phone and asked them what the best thing to do. They said that once I plug in my new iphone and sync it up with itunes, the old phone will no longer be active. So I get home and put my phone in the doc and sync it up. To my amazement, everything is transferred to my new iphone within a few clicks, a very easy setup. Props to apple for simplifying things in regards to such situations. Its as if I never lost my phone in the first place, as everything is the same as before, even my call history. My only concern is that my old phone is still out there with someone and no matter how much ATT convinces me that it is no longer active, I still have the uneasy feeling that my photos, contacts, emails, etc… are still accessible.